Restaurant Apps

The Challenge Yuna operated a chain of modern Korean barbecue restaurants and wanted a table-side ordering app that let groups manage their own meat orders, track grill timers, and request server assistance without interrupting the dining flow. She also needed a customer review-capture mechanism integrated directly into the post-meal payment experience.)

The vorza360 solution We built a highly interactive dine-in ordering application with a real-time grill timer that each table group could manage autonomously from their smartphones, reducing the server calls that disrupted the experience. Group ordering logic allowed multiple members at one table to add items simultaneously with live order consolidation before kitchen submission. A frictionless post-payment review prompt achieved a 68% completion rate by integrating the survey into the payment confirmation screen rather than sending it as a separate push notification.

The result Server efficiency improved as assistance requests became targeted and specific rather than general table hails, allowing Yuna to run peak service shifts with fewer floor staff per table. Average table spend increased by 14% as the interactive ordering experience encouraged groups to explore premium meat cuts they had previously overlooked when reading a static paper menu. Yuna’s Google Maps rating rose from 4.2 to 4.7 stars within three months, driven by the influx of detailed digital reviews the in-app prompt captured.