Managed Backup & Disaster Recovery
vorza360 delivers fully managed backup and disaster recovery services, protecting your data and keeping your business running after any failure. We provide complete backup and disaster recovery management, ensuring secure, automatic backups and fast system recovery.
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Customer Success Story
Hannah Becker (Germany)
The Challenge: Hannah’s accounting firm stored 15 years of client financial records and had a backup process that relied on an employee manually copying files to an external drive once a week. When a server hardware failure destroyed the primary data, the most recent backup was six days old. Significant client work was lost, three clients threatened to terminate their contracts, and the firm faced potential regulatory consequences for losing financial records.
The vorza360 Solution: We implemented a full managed backup and disaster recovery service using Veeam, replacing the manual process with automated hourly backups to a secure Azure cloud location. We defined a Recovery Point Objective of one hour and a Recovery Time Objective of four hours, tested both metrics in a live recovery exercise before going live, and set up automated monitoring that alerted the team within 15 minutes if any backup job failed.
The Result: Hannah’s firm tested its new BDR capability nine months later when a storage array failed unexpectedly on a Tuesday afternoon. The RPO of one hour meant the most data that could have been lost was one hour of work. The recovery was completed in three hours and 20 minutes, within the four-hour RTO, and the firm was fully operational before the end of the working day. No client data was lost, no regulatory consequences followed, and the three clients who had threatened to leave were retained.
Rafael Torres (Brazil)
The Challenge: Rafael’s logistics company had experienced a ransomware attack that encrypted all of its operational data, shipment records, driver routes, and invoicing. The company had backups but had never tested the recovery process, and when the IT team attempted recovery, they discovered the backup files had been silently corrupted for months and were unusable. The company paid a significant ransom to restore operations.
The vorza360 Solution: We replaced the unmonitored backup process with a managed backup and disaster recovery service using Zerto for continuous data replication to an isolated cloud environment. The isolation meant that ransomware encrypting the primary systems could not reach the backup copies. We established monthly tested recovery exercises where we actually restored systems from backup to verify integrity, and we set up Automated Monitoring and Alerting that confirmed every backup cycle was successful.
The Result: Rafael’s company suffered a second ransomware attempt 14 months after the new BDR service was implemented. This time, the response was entirely different. The Zerto replication had maintained a clean copy of all data from 22 minutes before the attack. The team activated the recovery runbook, declined to pay any ransom, and had all systems restored within six hours. The tested recovery process worked exactly as practiced, and the company’s downtime cost a fraction of the previous attack.
Mei Lin (China)
The Challenge: Mei’s hospital group had patient record systems, medical imaging storage, and clinical application servers across four facilities. Each facility had its own backup approach, none were monitored centrally, and there had never been a tested disaster recovery plan. A regulatory inspection had flagged the absence of a documented and tested BDR plan as a serious finding that required remediation within 90 days.
The vorza360 Solution: We implemented a centralized managed backup and disaster recovery service covering all four facilities and 14 critical systems, using AWS Backup for standardized backup management and Azure Site Recovery for disaster recovery orchestration. We defined individual RPO and RTO targets for each system based on clinical criticality, documented the complete recovery runbook, and conducted a full tested recovery exercise for all 14 systems within 60 days.
The Result: Mei’s hospital group submitted the complete BDR documentation and the tested recovery exercise report to the regulator within the 90-day deadline. The regulator closed the finding with no further requirements. The tested recovery exercise also discovered that two imaging systems had slower recovery times than their clinical RTO required, giving the team the opportunity to optimize them before a real emergency. The hospital group’s facilities director described the BDR programme as the most important IT investment made in the previous three years.
Yaw Darko (Ghana)
The Challenge: Yaw’s financial services company needed to achieve ISO 22301 business continuity certification as a requirement of its banking license renewal. The certification required documented backup and disaster recovery procedures, tested recovery capabilities, and evidence of ongoing monitoring. The renewal deadline was five months away, and the company had no existing BDR documentation.
The vorza360 Solution: We built the complete ISO 22301-aligned BDR framework from scratch, covering all critical financial systems and defining RPO and RTO targets for each. We implemented Veeam for backup management, set up a cloud recovery site on AWS, and ran the full recovery testing programme required for certification evidence. We produced all documentation, policies, procedures, test reports, and monitoring records, in the format required by the certification standard.
The Result: Yaw’s company achieved ISO 22301 certification and received its banking license renewal on schedule. The certification auditor specifically commended the quality and completeness of the tested recovery evidence. Beyond the certification, the BDR framework provided genuine operational value, the monitoring system identified a storage failure at one of the company’s data centres and the recovery site was activated for a planned maintenance window, demonstrating that the framework worked in real conditions, not just in test scenarios.
Anna Petrov (Russia)
The Challenge: Anna’s e-commerce company had a database containing the order history and account information of 2 million customers. The database was backed up daily, but the backup job ran at 2 AM and took six hours to complete. On two separate occasions, the backup process had interfered with the morning delivery of order confirmation emails, causing customer complaints. The RPO of 24 hours was also considered too long given the volume of orders processed.
The vorza360 Solution: We redesigned the backup architecture to use continuous replication via Zerto, replacing the daily batch backup with a recovery point that was never more than 15 minutes old. We moved the backup target from a local storage device to a geographically separate Azure region, eliminating the backup window that had been causing morning interference. We set up Automated Monitoring and Alerting and ran a tested recovery exercise to validate the 15-minute RPO.
The Result: Anna’s order confirmation emails were delivered on time every morning from the day the new backup architecture went live. The RPO improvement from 24 hours to 15 minutes was significant, in the event of a system failure, the maximum customer data loss dropped from a full day of orders to a quarter of an hour. The tested recovery also revealed an opportunity to improve the database recovery process by 40%, reducing the RTO from eight hours to under five.
Michael O'Brien (Ireland)
The Challenge: Michael’s software development company had 45 developers working in multiple Git repositories, CI/CD pipelines, and cloud development environments. The company had no formal BDR plan, assuming that cloud providers would protect their data. A configuration error by a junior developer accidentally deleted a critical shared development environment, and the team discovered there was no recent backup. Two weeks of work were lost.
The vorza360 Solution: We implemented a comprehensive managed backup and disaster recovery service covering all development infrastructure, Git repositories, CI/CD configurations, cloud environments, and shared development tools. We used Veeam and native cloud backup tools in combination, set up daily snapshots of all cloud environments, and established access controls that prevented any single user from permanently deleting shared resources without a second approval. We documented and tested the full recovery runbook.
The Result: Michael’s company had a second accidental deletion incident four months after the BDR service was implemented. This time, the deleted environment was restored from the previous night’s backup in under two hours. No work was lost, no project was delayed, and the incident became a routine support ticket rather than a crisis. The access control improvements also prevented three subsequent unauthorized deletion attempts from having any effect, and the development team reported significantly greater confidence in the safety of their shared infrastructure.
How we do it
Our process ensures your entire system is always backed up and ready to switch over instantly in an emergency.
Plan, Protect, and Set Goals
We analyze your business needs and define how fast you need to recover (RTO) and how much data you can afford to lose (RPO). We set up the automatic backup system to copy your critical data and applications to a secure cloud location.
Continuous Monitoring and Testing
We constantly watch the backups to ensure they are successful and your data is safe and uncorrupted. We regularly test the entire recovery process without stopping your live operations to guarantee it works when needed.
Fast Recovery and Optimization
In an emergency, we manage the instant switchover to the backup system (failover) to get you running fast. We continuously review your setup to ensure long-term cost-efficiency and performance for your managed backup and disaster recovery.
Plan, Protect, and Set Goals
We analyze your business needs and define how fast you need to recover (RTO) and how much data you can afford to lose (RPO). We set up the automatic backup system to copy your critical data and applications to a secure cloud location.
Continuous Monitoring and Testing
We constantly watch the backups to ensure they are successful and your data is safe and uncorrupted. We regularly test the entire recovery process without stopping your live operations to guarantee it works when needed.
Fast Recovery and Optimization
In an emergency, we manage the instant switchover to the backup system (failover) to get you running fast. We continuously review your setup to ensure long-term cost-efficiency and performance for your managed backup and disaster recovery.
Tools
Key Tools vorza360 Offers
Veeam
A top software for backing up, replicating, and quickly restoring virtual and physical machines.
Zerto
Provides continuous data copying and automated failover for near-instant recovery.
Azure Site Recovery (ASR):
Microsoft’s native service for orchestrating disaster recovery to the Azure cloud.
AWS Backup
Amazon’s centralized tool for managing backup and recovery across all AWS services.
Multiple Platform Support
We ensure your managed backup & disaster recovery works perfectly across all major cloud, virtual, and physical environments.
Amazon Web Services (AWS)
Full backup and recovery for EC2 instances, S3, and other AWS services.
Microsoft Azure
Disaster recovery using Azure Site Recovery and backup for Azure VMs.
Google Cloud Platform (GCP)
Backup and recovery for compute engine instances and cloud storage.
VMware
Specialized protection for virtual machines running on VMware vSphere environments.
Hyper-V
Support for virtual environments managed by Microsoft Hyper-V.
Physical Servers (On-Premise)
Backup and recovery for local, non-virtualized physical hardware.
Multiple Frameworks Support
Recovery Time Objective (RTO)
Defining the maximum acceptable time to get your systems running after a disaster.
Recovery Point Objective (RPO)
Setting the maximum acceptable amount of data loss (e.g., last 15 minutes of data).
Incident Response Framework
A structured plan for how our team will handle and manage a disaster event instantly.
Data Retention Policies
Rules for how long different types of backup data must be stored for legal compliance.
Automated Failover Management
Using tools to manage the sequence of steps for a guaranteed fast system switch.
Compliance and Security Audits
Regular checks to ensure backup data is encrypted and meets rules like HIPAA or GDPR.
Cloud Replication Strategy
Planning the continuous copying of live data to the secure cloud recovery site.
Guide Development
Creating clear, step-by-step documents for all recovery and failback procedures.
Custom Headless Development
We are an eCommerce website design company, that uses the best creative skills to meet your business needs and ensure customer satisfaction. We’re with you every step of the way, from the beginning of your project to its completion.
Fashion & Apparel
Food & Grocery
Retail
FMCG
Real Estate
Construction
Hotel
Healthcare
Telecom
Fintech
Manufacturing
Automotive
Our BDR Management Cycle
Our systematic cycle ensures continuous protection, testing, and management of your data and recovery systems.
Step 1
Assessment and Goal Setting
We define the RTO and RPO goals and analyze all critical applications that need protection.
Step 2
Deployment and Replication
We set up the backup software and begin the continuous copying of data to the cloud recovery location.
Step 3
Automated Monitoring and Alerting
We constantly watch the system to ensure backups succeed and send alerts if any issue arises.
Step 4
Regular Testing and Validation
We frequently test the recovery process to guarantee your RTO is met without affecting your business.
Step 5
Incident Response and Failover
In case of failure, we manage the instant switch to the cloud system to keep the business running.
Step 6
Optimization and Documentation
We continuously tune the setup for cost savings and update all recovery plans and documentation.
Here is what our Clients are saying About us
Oliver Bennett (United Kingdom)
vorza360 manages our backup and disaster recovery programme including daily backup verification, quarterly recovery testing, and runbook maintenance. Our data is protected and our recovery capability is proven, not theoretical.
Ahmad Al-Zahrani (Saudi Arabia)
vorza360 provides managed backup services for our organisation with daily success reporting and immediate alerting if any backup fails. Our management team knows our data is protected every morning without anyone checking.
Silviu Ionescu (Romania)
vorza360 manages our disaster recovery capability including regular testing that validates our recovery time and recovery point objectives. We have tested, evidenced recovery capability rather than an untested plan on a shelf.
Divya Nair (India)
vorza360 implemented and manages our backup and DR solution with immutable backups that protect against ransomware. Our data protection capability has been independently verified through testing and satisfies our cyber insurance requirements.
Budi Santoso (Indonesia)
vorza360 manages our backup programme across our cloud and on-premises systems with consistent monitoring and reporting. A unified view of our data protection status across our entire environment.
Chiamaka Nwosu (Nigeria)
vorza360 provides managed backup services for our business-critical systems with the recovery capability our business continuity requirements demand. Reliable data protection managed by a team with accountability for its effectiveness.
More about IT Support
User & Helpdesk Support
vorza360 delivers full user and help desk support services, offering fast help for all IT issues.
IT Asset & Lifecycle Management
vorza360 offers full IT asset lifecycle management services to track all your company…
Business IT Strategy / Virtual CIO
vorza360 provides expert virtual CIO services to align your technology with business goals.
IT Compliance & Risk Management
vorza360 offers full IT compliance and risk management services to protect your business…
Managed Cloud Services
vorza360 offers reliable managed cloud services to handle the daily management of your…
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More about IT Support
User & Helpdesk Support
IT Asset & Lifecycle Management
Business IT Strategy / Virtual CIO
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IT Compliance & Risk Management
Managed Cloud Services
Managed Communication & Collaboration
Network & Security Management
Managed Cybersecurity
Frequently Asked Questions
Got questions? We’ve got answers. Find everything you need to know about using our platform, plans, and features
Why does a business need a Managed Backup and Disaster Recovery service rather than just a basic backup tool?
A basic backup tool copies files on a schedule but provides no guarantee that those backups are actually usable, recoverable within an acceptable timeframe, or tested under real disaster conditions. vorza360’s Managed Backup and Disaster Recovery (BDR) service goes far beyond file copying. We define your Recovery Time Objectives (RTO, how fast you need to be back online) and Recovery Point Objectives (RPO, how much data you can afford to lose), design a backup strategy to meet those specific goals, continuously monitor every backup for success, and regularly test the full recovery process to prove it works before you ever need it.
How quickly can vorza360 get our business back online after a failure or ransomware attack?
Our Automated Failover Management ensures that when a critical system fails, whether from hardware failure, ransomware, accidental deletion, or a natural disaster, your operations switch to the backup environment as quickly as possible. The exact recovery time depends on the RTO we define together for each system at the start of the engagement. For business-critical systems, we configure near-instant failover targets. We regularly test and validate these recovery times so our commitment is backed by proven results, not just a promise.
Where is our backup data stored, and is it secure?
All backup data managed by vorza360 is stored in secure, encrypted cloud locations using enterprise platforms such as AWS, Microsoft Azure, Google Cloud, or a combination for geographic redundancy. Every backup is encrypted before it leaves your environment and remains encrypted throughout storage and transmission, ensuring that even if backup data were accessed by an unauthorized party, it would be completely unreadable. We enforce strict access controls on who can view or restore backup data and maintain audit logs of all backup activity.
How does vorza360 test our disaster recovery plan to confirm it actually works?
Regular Testing and Validation is one of the most critical components of disaster recovery. We conduct scheduled recovery tests at defined intervals that simulate an actual disaster scenario, restoring data and systems from backup to confirm the process works correctly and meets your RTO and RPO targets. These tests are performed without disrupting your live operations. After each test, we provide a full results report and update the recovery documentation if any improvements are needed, so your recovery plan is always validated and current.
What types of data and systems does vorza360 include in the Backup and Disaster Recovery plan?
Our BDR plans cover every layer of your IT environment: physical on-premise servers, virtual machines running on VMware or Hyper-V, cloud workloads on AWS, Azure, and GCP, Microsoft 365 and Google Workspace data including email and SharePoint, databases, and business-critical applications. We prioritize systems based on their operational importance, applying more frequent backup schedules and faster recovery targets to your highest-priority systems, ensuring no critical data or application is ever left unprotected.